Job in Zong Pakistan (Key Account Manager)

Job Purpose:

To retain, service & grow large & SME accounts

Job Responsibilities:

·         Achievement of assigned regional sales & service targets

·         Coordination with regional & HQ teams for proposals, contracts, business cases & customer complaints

·         Responsible for providing monthly invoices to the tagged portfolio & billing collection management

·         Timely identification of problems and duly managing customer service establishments that leads to new referrals

·         Revenue assurance as per management assigned targets

·         Ensure smooth customer handling and customer experience management

New Business Development:

·         Responsible for gross adds in existing base for a full range of voice, mobile data and ESS solutions to the client base

·         Seeking new business ventures

·         Developing customized solutions for corporate sector

·         Ensuring the clearance of outstanding amounts from existing customers

·         Developing customized solutions for corporate sector

·         Meeting monthly assigned sales targets

·         Exploring and driving new growth avenues through existing client base

Customer Retention/CHURN:

·         Prevention, retention & churn management for assigned portfolio

·         Meet the assigned churn targets

·         Contract renewals, negotiations, comparative analysis with customers & coordination with HQ product & channel teams

Education:

·         Minimum Bachelors’ degree in Business Administration or any other relevant domain

Work Experience:

·         At Least 06-07 years of relevant work experience

Skills - Generic:

·         Innovative & proactive

·         Self-motivated & flexible

·         Excellent communications skill

·         Good written communication skills, must be able to write professional emails for internal & external customers

Skills - Job Specific:

·         Analytical, Negotiation, Relationship building & Customer engagement skills

·         Problem solving & customer engagement approach

·         Computer Proficient, specifically Microsoft Excel

·         Must be good with numbers

·         Able to compare telecom operator packages & able to show the comparative advantages to customers

 

https://careers.zong.com.pk/Careers/Job/Detail/NzA4MjQ%3d




Comments

Post a Comment

Popular posts from this blog

Job in Poland Atlas Copco (Field Service Engineer)

Image
The role We are searching for service technician who will be home-based and will travel daily to customers regarding solving of technical repairs/issues. Main job duties: Repair and maintenance of adhesive equipment Installation and commissioning of adhesive dispensing equipment Programming and optimizing of adhesive dispensing systems Troubleshooting of equipment, on site support and visual inspection of the systems Direct remote support of dispensing technology Skills and experience Technical education and skills on similar position (with repairs and installation of equipment/systems) Active driver (able to work home based), self-discipline Polish-native/fluent, English-upper-intermediate level Mechanical skills Are we a good fit? We are searching for self-motivated, technically experienced guy who is able to work home-based and daily travel and who speaks Polish/English on communicative level. Choose your career with us! Atlas Copco has been driven by an innovative spirit ever since...
Read more

Position is Closed now Job in Pakistan Alkaram

Image
Position is Closed now Forward to your group in Karachi, maybe a poor person will get a job. Kindly apply as soon as  possible. Hiring helpers in warehouse location Korangi Shan chowrangi. Any person who may have lost his job in this tough pandemic time and ready to join in a day or two can contact me. Timings 9.00 to 6.00pm   Salary 18000 to 22000 + over time + transportation allowance + food allowance.   Position is Closed now Alkaram textile
Read more

EY is actively hiring for this role. Apply now!

Image
  From small businesses to some of the world’s best-known brands, our clients across the MENA region count on reliable financial statements, information and processes to inform their on-going strategies. More than ever, business is about interpreting and reacting to complex data - and they look to us for advice and services they can trust every time. You will use your professional skills and experience to make it happen, by supporting our MENA based EY Member Firms to serve clients in the MENA region across a broad range of industries and responsibilities.   Our tailored services help build trust and confidence through transparency, clarity and consistency.   EY Rapid Innovation As a Multinational Member Firm in the EY network, Rapid Innovation, based in Karachi, exclusively provides its services to MENA based EY Member Firms to support audit and non-audit engagements across the MENA region, excluding Pakistan.  The work is executed remotely by working virt...
Read more